Okay so long story short, I sent my laptop into BestBuy to get the AC pin fixed. It came back and within a few days it wouldn't let me use the computer and said my copy of Vista was an invalid copy. After going back and forth between Gateway and Geek Squad; a GS Rep said my only other option is to re-install Vista which in turn wipes all the files I have on this hard drive.

Now the GS Rep personally recommended that I use Ubuntu to access the drive so I can copy my files onto my External Hard drive.

I downloaded ubuntu and burned to a cd of which I am running off of right now.

The Problem. It wont let me access my harddrive and pops up this error message

Logfile indicates unclean dhutdown (0,1) failed to mount '/ dev/sda2': Operation not supported Mount is denied because NTFS is marked to be in use. Choose one action: Choice 1: if you have windows then disconnect the external devices by clicking on the 'Safely Remove Hardware' icon in the Windows taskbar then shutdown windows cleanly. Choice 2: If you don't have windows then you can use 'force' option for you own responsibility. For example type on the command line: Mount -t ntfs-3g/dev/sda2/media/disk -o force or add the option to the relevant row in the /etc/fstab file: /dev/sda2/media/disk ntfs-3g force 0 0

Now I thought that meant restart my windows and then shut it down properly.

Tried that and it didn't work. Now I use to be able to log on Vista it would show me a window where I could buy a valid key of vista and that was all.

Now all it says is "failed to start" everytime I try to log into my user prof.

So Im stuck here wondering if I could try and "Force" Ubuntu to work or try to install it hoping it wont wipe my files.

Help me please